Booking Conditions

Confirming your holiday:

There are 2 WAYS for you to CONFIRM these very low discounted rates.  (1) is to simply pay only 10% of the total value of tour,as an Advance Confirmation Deposit, which will be deducted from your tour bill, or (2) is to SCAN & EMAIL, or FAX to us, your passport (photograph page) and airline ticket only.  Either way, it will FULLY CONFIRM your booking, on the dates that you require. You are most welcome to pay the full balance value of your tour package after your arrival in Sri Lanka,


Bookings should be paid either by:

  • On-line credit card payment. (Available soon)
  • Bank transfer

Payment schedule:


Off Peak

  • Upon receipt of proforma invoice: 10% of the invoice value.(not necessary for tours confirmed by copy of passport and airline ticket)
  • Balance payment on arrival by any major currency and we accept visa/master credit cards for which a 3% bank service charges will be added to the total.
  • Customer must pay all bank charges in the case of a bank transfer.

Peak Period (15th December to 15th January)

  • Upon receipt of proforma invoice: 100% of the invoice value on the stipulated date

Boutique Hotels, Villas & Bungalows

  • Upon receipt of proforma invoice: 100% of the invoice value on the stipulated date

Cancellation by you:

Any individual or individual member of a tour party, wishing to cancel a booking with Blue Dot Tours (Pvt) Ltd., must immediately notify us in writing.

The maximum cancellation charges will apply at our discretion, for any unrecoverable costs and admin charges:

In many cases, we are paying MORE than your 10% deposit to CONFIRM all your tour arrangements, and trusting you to arrive. By any unforeseen reason you are unable to travel, please inform us early with regard to your cancellation.

Information provided by you:

All the information provided by you should be true and accurate and we will treat it confidentially and not forward it to any third party. Although we request for detailed information about you prior to your holiday with us it is your responsibility to inform Blue Dot Tours (Pvt) Ltd., of any special needs you may have.

Itinerary changes made by us:

All efforts will be made to provide your exact itinerary. Blue Dot Tours (Pvt) Ltd., reserves the right, however, in unavoidable or overriding circumstances, to make adjustments. All efforts would be made to ensure that these adjustments are in the spirit of the original itinerary and you will be informed as soon as possible. If exceptional circumstances (eg. overbooking of the hotel) demand an emergency change of accommodation while you are on holiday, we will refund you appropriately if the replacement hotel is cheaper.

Itinerary changes requested by you:

Blue Dot Tours (Pvt) Ltd., aim to offer flexible itineraries, once an itinerary is finalized, requests for changes to an itinerary will be considered, and may, under certain circumstances, incur an additional charge.

Complaints procedure:

Any complaints must be pursued as soon as possible with the supplier of the service (eg. hotel manager), or the chauffeur. If matters are still not satisfactorily resolved, the complaint must be put in writing within 24 hours and you must notify Blue Dot Tours (Pvt) Ltd., immediately, by calling us on 077 772 772 2 / 077 288 431 1 or fax or e-mail, in a further effort to rectify the situation amicably. We reserve the right to refuse liability if this arbitration procedure is not adhered to.

Flight times and other essentials:

Check your flight times on receipt of your tickets carefully. Minor adjustments to flight times may be made by the airline after the issue of our confirmation invoice. We do not accept responsibility for these. You must also ensure that your travel documents, passports, visas, driving license, insurance details and money are in order.

Force Majeure:

We cannot accept responsibility for Force Majeure – defined in these booking conditions as any specific event, which we, as the supplier of the services, could not reasonably have foreseen, influenced or avoided. These include war, or threat of war, riots, civil strife, terrorism, contamination, extreme or unusual weather conditions, industrial disputes, changes to sports itineraries, natural and nuclear disasters, fire, flight cancellations or rescheduling by airlines or any similar event beyond our control.


Every holidaymaker, without exception, must possess valid travel insurance, and details of the policy must be stated before travel. Individuals must ensure that this travel insurance offers acceptable cover for the type of holiday undertaken. We may refuse travel for all those inadequately insured.


All tourists are strongly advised to check on recommended Inoculations, the need for malaria tablets, and to take other medical advice where their own health record suggests it is necessary, at least a month before travel.

Nature of overseas travel:

Holidays offered by Blue Dot Tours (Pvt) Ltd., can range from luxury itineraries to programs for the more budget-conscious. We will make every effort to ensure that our planning is meticulous. But amenities and infrastructure in Sri Lanka can at times be comparatively underdeveloped. Delays, moments of discomfort and risk can naturally occur in all travel. In the tropics, insects in rooms are common. Clients are advised to take sensible precautions at all time, and before booking a holiday should take steps to familiarize themselves with up-to-date information from sources such as the Foreign Office.

Negligence and breach of contract:

We will accept liability for any incidents that arise as a direct result of our proven negligence, or that of our suppliers, in respect of any arrangement forming part of your holiday itinerary. This includes illness, injury and/or death. Each case will be assessed individually.

Personal Loss, Injury and Illness: (Not connected to the itinerary)

Should you, or any member of your group, suffer loss (such as baggage or valuables), serious illness, personal injury or death during your holiday, our stated representatives, or we will provide sympathetic advice and guidance at our/their discretion. This must be carried out in conjunction with your personal travel insurance policy.

Price Guarantee:

We guarantee that your holiday will not be subjected to surcharges, except where our costs rise because of substantial fluctuations in the exchange rate.

By booking with Blue Dot Tours (Pvt) Ltd., you hereby agree to have read, understood and accept the above booking conditions.